Rosa's Shift
Meet Rosa, a warehouse manager. Each short episode follows one shift and one problem every warehouse knows, from a pallet that isn't where the system says to a recall on a Friday afternoon, and shows how logisticaHQ handles it on screen.
One shift. One problem. Five o'clock.
Rosa is a fictional warehouse manager: no real company, no real client, no case study. What is real is the software on screen. Every episode shows logisticaHQ at work, recorded on demo data, in a story that lasts about a minute.
Every episode ends the same way: Rosa clocks out on time.
Watch the episodes
Press play on any episode, or open the logisticaHQ capability it shows.
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Episode 01
The pallet that isn't there
The system says there are forty cases in bin B-14, but B-14 is empty. In Rosa's warehouse every move is scanned on a Zebra handheld, and when the handheld says where a pallet goes, scanning any other bin stops you. Cycle counts run bin by bin during the shift, and an audit shows the before and after, who counted and where.
Capability shown Directed moves and cycle counts with an audit trail
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Episode 02
The case at the back of the rack
Behind the new stock, at the back of a rack, sits a case that expired three weeks ago. In Rosa's warehouse every case gets its expiry date the day it arrives, and Rosa set the rules once: turn away stock with too little shelf life, send the earliest date out first and skip anything about to expire. One screen shows what expires this week and this month, and for which client.
Capability shown Expiry dates, shelf-life rules and earliest-expiry-first picking
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Episode 03
The Friday recall
On a Friday at 4:55 a supplier calls: one lot has to come back. Rosa types the lot number and sees which customers it was picked for, how much is still in the building and in which bins, and the purchase order it arrived on. She exports the list to CSV and sends it to the supplier.
Capability shown Lot trace and recall
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Episode 04
The client who stopped calling
The same client calls for the third time today: how much do I have, did my order go out? In Rosa's warehouse every client has its own portal, where it sees only its own stock by product, bin and pallet, and every order with its status. The client also places its new orders itself and tells the warehouse what is on the way.
Capability shown Client portal
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Episode 05
Three trucks at nine
Nine o'clock, three trucks at the gate, and nobody knew they were coming. In Rosa's warehouse every delivery is booked on its purchase order with a time and a dock door, and one calendar shows the whole day. A booking turns green when the first case is scanned and grey when everything is received, and the client sees its booking in its own portal.
Capability shown Receiving appointments and dock calendar
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Episode 06
The empty pick face
At ten o'clock, the busiest hour, the picker reaches a pick bin and it is empty, while the stock sits three levels up. In Rosa's warehouse every pick bin has a minimum and a maximum, and one screen lists the bins running low before picking starts. Rosa selects them, presses Restock and chooses who does it, and the refill lands on that person's Zebra handheld.
Capability shown Bin min/max and restock tasks
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Episode 07
The crew at door two
A full truck is unloaded by a whole team, and by five nobody can say who was on it or for how long. In Rosa's warehouse she picks the delivery, picks the crew and names a lead; the clock starts with the first scanned case and the job closes when the last one is in. One screen shows who was on the job and how long it took, so the owner bills the client for the hours that truck really took.
Capability shown Labor jobs and crew hours
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Episode 08
The carrier on hold
A carrier calls with a load for next week: which door, what time? In Rosa's warehouse she types the order number, doors that do not fit are ruled out with the reason on them, and what is left is ranked by the truck's wait, the forklifts' travel and whether a crew is free. Rosa gives the carrier the door, the time and an appointment number, and the gate pass prints with a bar code.
Capability shown Yard management: dock schedule and gate pass
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Episode 09
The pallet that arrived damaged
A customer calls: the pallet arrived damaged. Was it like that when it left? In Rosa's warehouse every pallet is checked on the handheld before it ships, through the steps her quality lead set, and until it passes the order can't ship. If something is wrong the pallet goes on hold with its photo and a supervisor decides; every answer, photo, name and time sits in one sealed trail, and Rosa sends the certificate.
Capability shown Quality control inspections
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Episode 10
The truck at the gate
A truck waits at the gate and the guard has a clipboard, a line of trucks and no idea which door. In Rosa's warehouse the guard scans the driver's gate pass and the booking appears with the carrier, the time and the door; the trailer is checked in with the camera and photos, and the driver signs on the glass. The screen then says which door to send the driver to, and a truck with no appointment is still let in and marked, so the yard matches the system.
Capability shown Gate check-in